Webroot Reviews

Webroot.com offers cybersecurity solutions with pricing that varies based on the product and the number of devices covered. For home users, prices start at $24.99 for a single device with basic antivirus protection. The cost increases for additional features like identity protection and VPN services, with options available for up to 10 devices. Businesses can expect starting prices of $150.00, with tiered pricing available for multiple seats and discounts for multi-year licenses. MSPs and resellers have access to special discounts and flexible billing options, while educational and nonprofit organizations may benefit from reduced subscription costs. Prices reflect the value of an annual subscription and may vary with promotional offers.

Webroot.com is recognized for its cloud-centric antivirus and antimalware solutions, which include phishing protection, a firewall, and ransomware protection. Their product suite for consumers features the Basic AntiVirus, Internet Security Plus with AntiVirus, and Internet Security Complete with AntiVirus. These products offer threat protection for PCs and Macs, lightning-fast scans, and real-time anti-phishing. For identity protection, they provide Dark Web Monitoring, Financial Monitoring, Identity Monitoring, and Credit Monitoring services. Additionally, Webroot's Threat Intelligence Services for technology partners encompass Web Classification & Reputation, IP Reputation, Real-Time Anti-Phishing, File Reputation, and Streaming Malware Detection. Their Mobile Security SDK is designed to protect mobile applications from threats.

To pay an invoice on Webroot.com, customers can use a credit card. The process involves two main steps: verifying the invoice and making the payment. Customers need their Billing Doc Number and Customer ID to verify the invoice. Once verified, they can proceed to payment, where they enter their billing address and payment options. For business invoices, there's an option to pay online using a simple two-step process. Additionally, for updating billing information or renewing a subscription, customers must have their Webroot SecureAnywhere keycode. They can navigate to the renewal page, enter the keycode, and follow the prompts to update their payment information. The My Billing portal is also available for managing payments, allowing customers to pay either the entire bill or individual invoices through the Webroot management console.

Webroot adheres to a 70-day money-back guarantee for all its consumer products. For purchases made online from Webroot.com, customers can submit a refund request through the website by providing the invoice number and the exact dollar amount shown on the invoice total. If the purchase was made from a retail store, and the software has not been opened, it can be returned directly to the store for a refund. In cases where the software has been opened, a refund check can be issued if the customer provides the original receipt (dated within 70 days of the refund request), the original software disc, and the package insert with the keycode. These items should be sent to Webroot's address provided on their official website. As for the shipping policy, Webroot allows customers to reinstall or transfer their software to a new computer as long as their subscription is active, indicating a flexible approach to software management and device transfers.

The Webroot SecureAnywhere keycode is a unique string of characters used as a license key for activating and using Webroot products. It is essential for the installation and activation process. When purchasing a Webroot product, this keycode is provided to the customer. If the software is already installed, the keycode can be found within the application under the My Account tab. For new installations or reinstallation, the keycode is required to activate the product's full features. Customers who have lost their keycode can retrieve it by entering their last name and email address on the Webroot website, or by checking their email inbox for the original purchase receipt which includes the keycode.

Webroot is an American cybersecurity software company that provides Internet security for consumers and businesses. The company offers products for threat protection, ransomware protection, and firewall and connection security across various platforms including Windows, macOS, Android, and iOS. Webroot's solutions are cloud-centric, focusing on antivirus and antimalware services, and include features like phishing protection. The company's approach is to deliver multi-vector protection for endpoints and networks, as well as threat intelligence services to protect individuals and organizations in a connected world.